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Google Rating

4.9

Based on 814 reviews

Technetics Data Recovery Pty. Ltd

4.9

Andrew Muscat

1730101888

Technetics Data Recovery do a magnificent service and completed a great job for me in recovering all my Data to an updated new USB!!10/10 Great Service and well recommended to everyone in need of USB Recovery Services 👍

Michelle Paton

1729936973

the guys were super helpful and really friendly. didn't make too many promises. got about half my data back. did have some difficulty trying to coordinate drop off of replacement drive seeing not open outside normal hrs (when I work full-time) but got there in the end :)

Emma Schmutzer

1729652858

My external hard drive died and I had thought that I lost many years of work.The guys at Technetics were able to recover all the files that were on there, which was a huge relief!Huge thank you to Nick and the team!

Marc Pod

1729650765

Excellent service. Very attentive to keeping me updated and the recovery was done very promptly. And all data recovered from 2 drives. Thanks

Matt Annett

1729242672

The Technetics team was attentive and did a fantastic job recovering almost every single file on my dodgy hard drive. I've very grateful for their work!

Lois Ryan

1729146867

I had an excellent experience with Technetics. Their service was informative and professional. The responses to my concerns were very prompt. They were able to resolve my issues quickly and all of my data on the original hard drive was restored. Two backup hard drives were also supplied. Thank you. Paul Ryan

Patcharaphon Ponjantrakun

1729144004

I had a problem with my hard drive getting damaged and I lost all my data. The Technetics data recovery team were so amazing, they responded my email immediately and figured out the solution for me. It has been a great experience using their services. Thank you.

Heather Prince

1728956535

Amazing! From the moment I contacted them I received immediate attention with courtesy, transparency and precise information. They treated my data like the Crown Jewels. The outcome was better that hoped for with retrieval of about 95% of my data. Can’t thank them and recommend them highly enough. Thank you so much.

Evan Kelso

1728896562

Technetics is fantastic at what they do. They’ve successfully recovered my data every time . I would trust them with any device, as both my iMac and Alienware gaming laptop were returned with not a scratch. All data was accounted for. Very impressive and professional service every time. Thanks Technetics.

Supun De Silva

1728777024

I had one of my old HDDs fail on me recently due to a power loss during a write.I heard about Technetics from few of my clients and colleagues, so I took my drive there.Ideally located where there is not much traffic and easy park.You’ll mostly be greeted by Nick (Client Services Representative)Initial interaction was very easy and informative.All the details of the process are clearly provided.Each step of the process is clearly communicated to you as they progressYou get a report on the disk and approval for recovery if viable.BYO Disk is allowed or they provide you one if needed.No hidden charges.Overall very smooth process. Highly recommend them 👍

nam do

1728604990

So much gratitude to the Technetics team! Saved 5 years of my life and essentially my job in such an efficient way! Top notch customer service and even better recovery service! Highly recommend these guys!!

Gilda Villani

1728478659

Friday, 13 September 2024 was definitely Black Friday with my internet connectivity ! My mail platform to send/receive emails started buffering during downloading, then completely froze. Somehow lost over 10 years worth of received emails for 3 mail accounts, all my mail storage folders and every single email ever sent ! All disappeared - total disaster !My Internet provider could not explain why and was not able to assist recover any data, not even from their own mail platform ! They said fault lies with the provider of mail platform we use ? Well that provider's customer service is not existent !Luckily, I was recommended to consult Technetics Data Recovery in South Melbourne for assistance. They were quick to respond and offer help, professional customer service delivery, and are specialists in what they do. Special thank you to team member Nick who patiently answered a barrage of questions from me, explaining in detail and in layman's terms. Thank you again Nick. Technetics Data Recovery were able to find most of my emails (actually @ 13,000 !), preformed data recovery, repairs, back up and transfer to external drive. Highly recommend !.....Gilda Villani, Melbourne, Victoria.

Gayle Barlow

1727435620

Very good to deal with, they followed up with phone calls and explained what they had recovered in an email and also over the phone. Highly recommend their services

Tim Isaacson

1727318181

Saved by this team, a convenient location , all data recovered, pretty quick,(it's never quick enough) thorough, expensive but worth it....thanks.

Neil Wakefield

1727308384

Alright... this only took 5 reminders to write, but this business is definitely worth the time to write an amazing review. I had 4tb of VERY important photos and video of multiple clients recovered and restored.I cannot recommend Technetics enough. The team are all super stars, and they saved me from having a difficult conversation with multiple clients, as to why their data was lost, due to a faulty hard drive.Thanks again team.

Rachel Munro

1727219193

What a quick, efficient and informative service. I had significant documents and files recovered and I am so happy! The team were so helpful and let me know at each step what to expect. Very grateful!

Gail Hack

1727178687

Technetics recovered all data on a failed hard drive successfully. The service provided by the team was fabulous, explaining the process every step of the way. We were very happy with the end result.

Tim Rossiter

1726651329

Excellent service. Full recovery. Great communication

Linda Hughes

1726565340

Professional, helpful and very understanding. Good communication from start to finish. Highly recommended.

Joseph Gauci-Seddon

1726548171

All the reviews here are so positive that it made me skeptical. I also found the helpful service to feel like a too-good-to-be-true kind of situation. Adam was super attentive, friendly and accommodating.Throughout the process I felt a bit in the dark. The use of terms like 'medium chance of full recover' made me worried it was just a clever scheme to get people to proceed to the second stage of recovery. I understand this language is used to avoid overpromising.Ultimately, a full recovery of around 120gb of data on my NVMe SSD was made and I am a very happy customer. I still don't know what goes on behind the security doors but I am convinced that it's legit. As Adam said, hopefully I never need to use their services again.

craig coleman

1726372482

Writing a review and recommending the Technetics team was the least I could do after the expert service and outcome they provided. When I needed their data recovery service it was the online reviews from everyday people that cemented my decision to pick up the phone. From the first phone call with Nick, and then meeting Adam onsite at their office who walked me through the process, and then the updates I received either via phone or email over the next few days, through to the completion of the process, I was fully informed and impressed with both the way in which they treat their clients, and the results that they achieve. Highly recommend them to anyone.

Paris Tritton

1726206284

I couldn't recommend the team here more. They have made the whole process so seamless and were able to recover the majority of my damaged hard drive. Their customer service has also been amazing, every team member I have spoken to has been so lovely and helpful.

Fiona Z

1726125701

The external hard drive that had ALL the photos of my kids from when they were born until the start of this year died. I had a back up drive but it hadn’t been touched in years and I had no idea where it was (I know, I know, big mistake - HUGE!). Technetics Data Recovery Were able to get back the majority of it where multiple other businesses had failed. I will forever be indebted to Adam and the team for saving our family memories. And also as plus - very friendly staff who made the whole process a lot easier than it could have been. Can’t recommend them enough.

stephenmdoney

1725932164

Technetics were awesome.. well informed of progress and credible skill resulting in an excellent outcome. You'd do worse to go elsewhere

Hussein Ghafoury

1725588828

### UPDATE ###After posting my review, I was contacted by the manager at Technetics, John, who expressed his sincere apologies for the rare case I experienced. He explained that the issue was due to new staff members who failed to follow company protocols. I understand that human errors happen, and I appreciated the professionalism with which the situation was handled. John kindly offered to have me bring my drives back for further analysis, which shows they genuinely care about customer satisfaction. While the initial experience was frustrating, I am pleased with how they responded to my feedback.############################Original review.I dropped off a RAID unit and was quoted $500 just for the evaluation. I was told I would receive confirmation within a day on whether any data could be recovered. Instead, I ended up dealing with a sales-focused person and waited an entire week for an update that was originally promised within 2-4 hours. They eventually informed me they couldn’t locate the one specific file they searched for. When I asked about the recovery of other data, Adam told me they would need to charge an additional fee to see if any other data could be recovered. This was frustrating, especially after I clearly asked if any files could be recovered initially.Very incompetent.